Contact Information
Our customer service department is open 24/7 and every attempt is made to respond within 24 hours.
 To Request Specific Product Information
To Check The Status Of An Order
To Request Quantity Pricing.(Must specify part number(s) and quantity)
To Request Information On Establishing A Wholesale Account.
Damaged Products
Inspect all packages and if there is obvious damage refuse the damaged
package. Have the delivery driver indicate the reason for refusal on the package. If package was shipped UPS you must notify them within 3 business regarding the damage package by calling (800) 742-5877. UPS must be notified before a refund will be issued or a replacement will be sent. Failure to notify UPS will negate our responsibility for a refund or a free replacement.
Ordering
Online ordering is available 24 hours a day 365 days per year.
MasterCard, Visa and Discover are accepted. All payments must be in US funds.
All prices, terms and conditions are subject to change without notice.
We reserve the right to change terms,product descriptions and/or pricing at any time without prior notice.
We reserve the right to cancel any order for any reason.
Orders that are shipped to a Maryland address are charged the current sales tax rate.
Orders shipped to an address outside of Maryland are not charged sales tax.
An automatic confirmation email is sent when your order has been received.
Our (VPS) private server secure socket layer SSL software encrypts all personal information and credit card numbers. For additional protection when a credit card number lands on our server it remains encrypted and requires special internal software to decipher. This software is only available to the billing department. In over 25 years, with thousands of online transactions no credit card number submitted to us online has been fraudulently obtained. We are also maintain a PCI/DSS level 4 certificate of compliance from Trustwave.
Order Cancellation Or Change:
An order can be cancelled or changes can be made until the order has been processed. A 15% restocking fee will be charged to any order that is pulled from the shipping department for cancellation or changes.
Once an order has shipped the return policy applies.
Privacy Policy
We do not sell, rent or trade any customer e-mail address or personal information.
We do not share any information with any third party except if necessary to complete an order.
We will disclose information about you to law enforcement or governmental officials, on receipt of a court order, if required for an investigation of fraud, property infringement, piracy, or any other unlawful activity.
We do store on our secure internal server customer information and credit card numbers that are required to process and bill a current or future orders.
Customer information including credit card numbers are purged if account has not had any activity for two years.
All documents with customer information are shreded during system automatic purge cycles.
Seatbelts4less.Com and its parent company,The Andover Companies,Inc does not utilize cookies or any customer usage tracking devises on any of our sites.
Returns/Refunds "The following apply to all orders.
Shipping charges for shipping methods other than ground or the $7.99 handling fee is not refundable.
Returns where the item has been determined to be defective and an exchange is made no restocking fee or shipping charge for replacement item(s) is charged.
If an item was sent correctly by us and returned a 15% restocking fee will be deducted from the amount of the refund.
If an item was sent correctly by us with free shipping the amount of the actual shipping charge incured will be deducted from the refund.
It is our option to issue a refund to the credit card used when placing the initial order or by refund check.
No returns will be accepted without a RGA number.
No returns will be accepted that are sent freight collect.
We are not liable for any return that becomes damaged in transit back to us.
No returns will be accepted or a refund issued if a product was a special or custom order or if installation has been attempted or the product has been altered ,soiled, used or damaged.
To request a return authorization number Click Here and supply us with the following;
Name
Invoice Number
Invoice Date
The Reason For Return
Contact E-Mail Address
Shortages
We must be notified within 48 hours of receipt of delivery. No shortage claims will be accepted or any credit given after the 48 hours has expired.
Special Order Items
The custom made seat belts offered are made to order by the manufacturer and require pre-payment and customers sign off on the design. All made to order seat belts are non-returnable and once the order is placed can not be cancelled.
Liability Disclaimer Seatbelts4less.com ,and its parent company, The Andover Companies,Inc and all subsidiaries is not a manufacture, but acts as a distributor and assumes no responsibility for any damage due to the installation, either proper or improper, or for any damage or bodily injury arising from the use of any product. It is understood that the purchaser, installer and/or end user is responsible for the determination that the product purchased is suitable for its intended use and agrees to indemnify and hold Seatbelts4less.com, its parent company and all subsidiaries, harmless for any claim, action or demand arising from the installation and/or use of any product. Except as stated, there are no guarantees or warrantees on any product, implied or expressed, of fitness for a particular use with any such warrantees being specifically and expressly disclaimed. Installation instructions supplied or communicated are not guaranteed to be all inclusive and are to be used as guidelines only with the installer assuming full responsibility and liability for the installation.
Our product liability in the event any of the above limitations are held not enforceable shall not exceed an amount equal to the amount paid to us for the product. Receipt of product or products confirms the acceptance of disclaimer and liability transfer to purchaser, installer and/or the end user.
(SBL3 6-23-10)
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